In Spain, poor indoor mobile coverage has a tempting DIY fix—a cheap signal booster—but installing one without operator approval is illegal. The Ministry for Digital Transformation warns that these devices operate in licensed spectrum, and violations can bring severe penalties. For most homes, the legal alternative is Wi-Fi calling. Boosters require operator approval: Only mobile … Read more
Finding a payment on your card statement that you never made starts a legal clock most cardholders do not know exists. Under Spain’s payment-services framework, consumers have up to 13 months from the debit date to challenge an unauthorised transaction, and once the bank has been properly notified, the money should be back in the … Read more
Anyone buying a smartphone, laptop or television from a retailer in Spain gets a legal guarantee running three years from delivery — far beyond the twelve months most shoppers still assume. The framework sits in articles 114 to 127 bis of Real Decreto Legislativo 1/2007, as amended by Real Decreto-ley 7/2021 and applicable since 1 … Read more
Switching telecom providers in Spain has become a mass-market ritual: according to regulator CNMC, 491,629 mobile numbers were ported in July 2026 alone, up 1.4% year on year, alongside 89,367 fixed lines. The rules governing that churn sit in the 2022 General Telecommunications Law (Ley 11/2022), consumer protection legislation and the 2009 Charter of Users’ … Read more
Fiber-to-the-home is now the default fixed connection in Spain, but the speed debate is still shaped by marketing rather than real workloads. The CNMC’s statistics note, published on 23 September 2026, reported 18.3 million FTTH lines in July, within a fixed broadband market that passed 20 million lines for the first time. For most households, … Read more
Emergency satellite messaging is no longer limited to rugged specialist devices. In Spain, owners of an iPhone 14 or later and a Google Pixel 9 or later—except the Pixel 9a—can send text messages to emergency services over satellite when cellular and Wi-Fi coverage fail. It is not a voice call or a normal chat. It … Read more
Spain has switched on a dedicated dialling range for telemarketing. From 17 October, companies covered by the country’s customer service legislation may only place commercial calls from nine-digit numbers beginning with 400 — a change that gives consumers a recognisable signal and, in theory, a single switch to silence it. The range derives from a … Read more