Online shoppers rely on star ratings, but the legal ground beneath them is shifting. In Spain, publishing or commissioning fake reviews has been an unfair commercial practice since May 28, 2022. From late 2025, sites that display reviews must ensure they concern products or services bought or used in the previous 30 calendar days. Regulators … Read more
Finding a payment on your card statement that you never made starts a legal clock most cardholders do not know exists. Under Spain’s payment-services framework, consumers have up to 13 months from the debit date to challenge an unauthorised transaction, and once the bank has been properly notified, the money should be back in the … Read more
Buying online from a business inside the European Union comes with a safety net that plenty of shoppers still underestimate: a 14-calendar-day window to walk away from the purchase without giving a reason. The seller then has a further 14 days to return the money, including the cost of the cheapest original delivery option. Return … Read more
Eight US states have opened a coordinated legal front against OpenAI, each filing its own lawsuit accusing the company of selling ChatGPT as a safe product while designing a chatbot that endangers minors and vulnerable adults. The complaints from Iowa, Kansas, Nebraska, West Virginia, Arkansas, Arizona, Idaho and Montana read mostly as consumer-protection actions — … Read more