Spanish mobile users who find a bill entry for additional-rate services, premium messages or an unremembered subscription can stop those charges at source. Customers in Spain may ask their operator, free of charge, to disconnect additional-rate services, including SMS-based ones. The right has existed in telecoms regulation since 2002; it is arguably the most effective … Read more
In Spain, poor indoor mobile coverage has a tempting DIY fix—a cheap signal booster—but installing one without operator approval is illegal. The Ministry for Digital Transformation warns that these devices operate in licensed spectrum, and violations can bring severe penalties. For most homes, the legal alternative is Wi-Fi calling. Boosters require operator approval: Only mobile … Read more
Switching telecom providers in Spain has become a mass-market ritual: according to regulator CNMC, 491,629 mobile numbers were ported in July 2026 alone, up 1.4% year on year, alongside 89,367 fixed lines. The rules governing that churn sit in the 2022 General Telecommunications Law (Ley 11/2022), consumer protection legislation and the 2009 Charter of Users’ … Read more
Spain has switched on a dedicated dialling range for telemarketing. From 17 October, companies covered by the country’s customer service legislation may only place commercial calls from nine-digit numbers beginning with 400 — a change that gives consumers a recognisable signal and, in theory, a single switch to silence it. The range derives from a … Read more