Changing banks is often delayed by recurring bills: electricity, insurance, salary and rent. Spain has a regulated, free service with fixed deadlines that makes both banks move those arrangements. You request it only at the new bank; all holders sign. It is free between providers in Spain, and the completion date cannot precede six business … Read more
An unused gym membership, a shocking electricity bill, a debit from a firm you have never heard of: for any direct debit, you can ask your bank to send the money back, and the law gives the bank a deadline to answer. The rules come from Spain’s Royal Decree-Law 19/2018 on payment services, which transposed … Read more
Finding a payment on your card statement that you never made starts a legal clock most cardholders do not know exists. Under Spain’s payment-services framework, consumers have up to 13 months from the debit date to challenge an unauthorised transaction, and once the bank has been properly notified, the money should be back in the … Read more