Spain’s Customer Service Law: What You Can Claim, and What Waits Until 2026

Spain’s Customer Service Law: What You Can Claim, and What Waits Until 2026

Spain’s customer-service law exists, but its most visible duties are still phasing in. Law 10/2025 of 26 December, regulating customer support, took effect on 28 December 2025. Firms have twelve months from then to adapt. The right to a person and the three-minute average wait limit therefore become fully claimable only at the end of … Read more

AI Political Ads Flood 2026 Midterms as Disclosure Rules Fail to Bite

AI Political Ads Flood 2026 Midterms as Disclosure Rules Fail to Bite

AI-generated political advertising has moved from novelty to major line item in the 2026 U.S. midterms. The Wesleyan Media Project has identified 220 ads made at least partly with AI tools, backed by more than $137 million in spending—yet only 27% carried any disclaimer that the technology was used. The findings, released on October 15, … Read more

Google Faces £1.2bn UK Class Action as 20 Million Play Store Users Sue

Google Faces £1.2bn UK Class Action as 20 Million Play Store Users Sue

Google is on trial in London over the economics of its app store. A £1.2 billion ($1.6 billion) opt-out class action brought on behalf of roughly 20 million UK consumers opened this week at the Competition Appeal Tribunal, with consumer advocate Liz Coll alleging that the company used its grip on Android app distribution to … Read more