Spain’s Customer Service Law: What You Can Claim, and What Waits Until 2026
Spain’s customer-service law exists, but its most visible duties are still phasing in. Law 10/2025 of 26 December, regulating customer support, took effect on 28 December 2025. Firms have twelve months from then to adapt. The right to a person and the three-minute average wait limit therefore become fully claimable only at the end of … Read more