online shopping

Fake Reviews Face Legal Reckoning: What Online Shoppers Need to Know

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Fake Reviews Face Legal Reckoning: What Online Shoppers Need to Know

Online shoppers rely on star ratings, but the legal ground beneath them is shifting. In Spain, publishing or commissioning fake reviews has been an unfair commercial practice since May 28, 2022. From late 2025, sites that display reviews must ensure they concern products or services bought or used in the previous 30 calendar days. Regulators … Read more

EU Return Rights Explained: Who Pays Shipping and When the 14-Day Rule Fails

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EU Return Rights Explained: Who Pays Shipping and When the 14-Day Rule Fails

Buying online from a business inside the European Union comes with a safety net that plenty of shoppers still underestimate: a 14-calendar-day window to walk away from the purchase without giving a reason. The seller then has a further 14 days to return the money, including the cost of the cheapest original delivery option. Return … Read more