Lost, Damaged or Delayed Parcels: Who Is Legally Liable and What Deadlines Apply
When an online purchase never arrives, shows up smashed, or turns up weeks late, the instinct is to chase the courier. Under Spanish consumer law, that instinct is wrong. The claim belongs against the retailer that sold you the goods, not against Correos, SEUR or whichever delivery firm handled the parcel. Only in specific scenarios … Read more